Lower Gauley • Full Day Trip Rafting in Lansing West Virginia

Booking Notes

ALL TRIP CHECK IN TIMES FOR RIVER TRIPS ARE 1/2 HOUR PRIOR TO DEPARTURE TIME LISTED ON THE INVOICE. Example: If your trip is listed as 8:00 am then your check in will be 7:30 am. ALL TRIPS WILL LEAVE ON TIME FAILURE TO BE ON TIME CAN RESOLVE TO YOUR TRIP BEING CANCELLED...!!!!!!! We do not hold up a trip.
This applies to all river trips on the New or Gauley Rivers as well as all horseback trips booked with us. We will not make the next guest wait if you arrive late for your scheduled time.
If you are renting wetsuits you will want to check in 45 minutes prior to departure to give yourself time to fill out all paperwork. PLEASE MAKE ALL MEMBERS OF YOUR PARTY AWARE OF THIS POLICY. Please leave all valuables at home do not bring anything that you do not want to lose on the river...!
Should you choose to bring your pet they must be kept on a leash in and around our base and at your campsite at all times. They cannot be left running loose.

Cancellation Policy

**NEW RIVER / GAULEY RIVER CANCELLATION POLICY**

Cancellations thirty (30) days prior to your reservation date entitle you to a full refund minus a 15% processing fee. Cancellations less than 30 days out no refunds will be issued.

Any changes for all reservations, Rafting, Horseback riding, and Lodging are subject to a fee for:

Date Changes made to any reservation less than 1 week prior will be charged a fee of $75.00 for this change less than 3 days prior will be charged $130.00 for that change.

If a change is made the day of a trip to the rafting or horseback riding or Lodging the fee for that change will then be 175.00.

**ALL CANCELLATIONS MUST BE ADDRESSED TO: peggy@gauley.com**
Any credits that may be reviewed and issued after the 30 day mark will only be issued as a gift card that will be less 25% of the purchased value paid. This gift card is only good for 1 year from the date it is issued. No Cash or credit card refunds will be issued.