Last Updated: October 2026
Payments are processed through Paddle Quest LLC using secure third-party payment processors (e.g., Stripe), as well as through our partner booking systems and marketplaces, including FareHarbor and Bokun, where applicable.
Customers are required to pay the full tour price at the time of booking through PaddleBooking.com or the applicable partner booking system or marketplace.
All payments are subject to the applicable payment terms and conditions of the payment processor or partner platform used to complete the transaction.
For bookings processed through PaddleBooking.com, funds are handled in accordance with the applicable payment processor’s procedures and terms.
For bookings processed through partner booking systems or marketplaces, including FareHarbor and Bokun, the handling, holding, and transfer of funds are subject to the applicable partner’s payment procedures and terms.
For bookings processed through PaddleBooking.com, Providers receive the tour price minus a 15% commission and applicable transaction fees.
Provider Payout = Tour Price – 15% Commission – Transaction Fees
Funds are transferred to the Provider’s designated bank account in accordance with the applicable payout procedures.
For bookings processed through partner booking systems or marketplaces, including FareHarbor and Bokun, commissions, transaction fees, and payouts are handled according to the applicable agreement with the respective partner.
All refunds are handled in accordance with PaddleBooking.com’s separate Cancellation & Refund Policy.
If a Customer’s payment fails, the booking is not confirmed. The Customer must complete the payment successfully for the booking to be confirmed.