Last Updated: December 2025
Company: Paddle Quest LLC
Website:
www.padlebooking.com
1. Data We Collect
Personal Data:
- Name, surname
- Email, phone
- Payment details
- Booking history
- IP address, device info
- Provider business information
2. Legal Basis (GDPR)
We process data based on:
- Contractual necessity
- Legal obligation
- Legitimate interest
- User consent
3. How We Use Data
To:
- create accounts
- process bookings
- verify Providers
- process payments
- provide customer support
- improve the Platform
- comply with law
4. Sharing Data
We share data only with:
- Payment processors
- Service providers (IT, hosting, email)
- Providers of booked tours
- Legal authorities (if required)
We never sell personal data.
5. Data Retention
Data is stored as long as required for legal, operational, or contractual purposes.
6. User Rights (EU GDPR)
EU users may:
- request access
- request deletion (“right to be forgotten”)
- request correction
- request data portability
- withdraw consent
7. Cookies & Tracking
We use:
- essential cookies
- analytics cookies
- marketing cookies
Users may opt out.
8. US CCPA Rights
California residents have:
- right to access
- right to deletion
- right to opt-out
9. Data Protection
We use encryption, secure servers, and industry-standard protections.
