Cruiser Yacht 3870 - Network Issues in Edgewater Maryland United States

Cancellation Policy

Express Yacht Charters – Cancellation & Refund Policy



Location: Edgewater, Maryland, 21037



This Cancellation & Refund Policy applies to all captained day charters booked through Express Yacht Charters (“the Company”).


Payments & Deposits


1. A 50% deposit is required at the time of booking to secure your date.

2. The remaining 50% balance is due 7 days prior to the charter date.

3. Bookings made within 7 days of the charter date require payment in full.


Cancellations by the Charterer


1. Cancellation More Than 14 Days Before Charter

• Deposit is refundable minus a 10% administrative fee, OR

• Deposit may be applied 100% as credit toward another available date within 12 months.



2. Cancellation 7–14 Days Before Charter

• 50% of the full charter rate is non-refundable.

• If the date is rebooked by another client, your payment (minus a 10% fee) will be refunded or credited.



3. Cancellation Less Than 7 Days Before Charter

• 100% of the charter fee is non-refundable.

• Fuel, catering, or additional prepaid services will be refunded if not yet incurred.



No-Show Policy


1. Failure to arrive within 1 hour of the scheduled departure time is considered a no-show, and no refund will be issued.



Cancellations by Express Yacht Charters

1.
If the Company must cancel for mechanical issues, safety concerns, or captain unavailability:


• You may choose a full refund, or

• A rescheduled charter at no additional cost.



Express Yacht Charters is not responsible for incidental travel expenses incurred by the charterer.



Weather & Marine Conditions



1. The captain has sole authority to decide whether conditions are unsafe to operate.



2. If the Captain Cancels Due to Weather:

• You may reschedule to an available date within 12 months or
• Receive a full refund of all charter payments.


3. If Conditions Are Safe, but the Charterer Chooses Not to Go:

• Standard cancellation terms (Section 2) apply.



Note: Overcast skies, light rain, heat, or cooler temperatures do not automatically warrant cancellation unless the captain deems conditions unsafe.



Force Majeure



1. Events beyond the control of either party (including severe storms, government restrictions, natural disasters, or other qualifying events) may require cancellation.



2. In such cases, customers may choose between:

• Rescheduling at no additional cost, subject to availability, or

• A full refund of all charter payments.



Refund Processing


1. Refunds are issued to the original payment method within 7–10 business days after cancellation approval.



Travel Insurance

1. Guests are encouraged to obtain travel insurance to cover unexpected personal circumstances that may lead to cancellation outside of force majeure or weather-related conditions.