Hilton Head Dolphin Tours 2 Hours in Hilton Head Island South Carolina United States

Booking Notes

The home for Hilton Head Boat Charters is at Hilton Head RV Resort and Marina. Click this link below (or copy and paste into your browser) for turn-by-turn directions.

https://maps.app.goo.gl/kLcaHiHnsbh49TPt6?g_st=ipc

ARRIVAL
When you arrive, you will be directed where to go by staff and where to meet your captain for your boat charter.

FOOD AND DRINK
Are 100% welcome - including adult beverages. If you bring red wine - bring cups with tops please.

GRATUITIES
We get this question a bunch from our guests, is it customary to tip your captain? The answer is yes - gratuities between 15-20% of the base retail value of your tour are common and based on your discretion on how your captain performed.

SPRAY SUNTAN LOTION
Spray Tan Lotion damages our seats - it’s something in the propellant. Please only bring the old school rub on lotion

CANCELLATIONS
Are allowed up to 48 hours in advance of your departure time. Within 48 hours of departure time, cancellations for any reason will be charged the full retail fare of the trip.

WEATHER Your captain will make the call on weather and cancelling/rescheduling your tour up to an hour prior to your tour. Should the weather not allow us to go out, we will make every effort that we can to reschedule you. If we cannot reschedule you, we will provide a full refund of any fare that you have paid.

WAIVERS
Please complete waivers for all parties prior to arriving at the marina. This will save you time and ensure that we make an on-time departure.

CONTACT INFO
Main Office (843) 816 3899
Captain Neil – 404 579 2321
Captain Dave – (843) 415-5535

Hilton Head Harbor - 43 Jenkins Road, Hilton Head, SC 29926

Cancellation Policy

Guests that have purchased Trip Insurance can cancel their charter at any time for any reason up until 1 hour prior to charter departure. This allows us enough time to notify our captains of any changes.

Guests that have not purchased trip insurance will have up to 72 hours to cancel their reservation for no fee (minus the trip insurance amount).

Before 72 hours from charter departure time = 50% refund
Before 48 hours from charter departure time = $25% refund
Anything inside of 48 hours of charter departure date and time will be charged full amount of the charter.

Poor weather and resulting cancellation from Hilton Head Boat Charters will result in a full refund if we are not able to schedule you for another date and time.