Price from:
217 USD
Booking Notes
###What to bring:
- Drivers License or Photo ID
- Clothing that can get wet
- If wishing to bring a camera/go pro, please ensure it is able to be attached/strapped to your body and will not inhibit your ability to ride.
###Please arrive 30 minutes prior to departure!
Cancellation Policy
Customer cancellation:
If at least 24 hours notice is given by customers wishing to cancel their booking, any funds paid will become credit, able to be used at a later date to pay for any further hires within 12 months of the cancelled booking.
If less than 24 hours notice is given by customers wishing to cancel their booking, then the following percentage of booking fees will be forfeit
50% of hire fee any day, apart from Public Holidays.
100% of the hire fee for all public holiday bookings.
The full hire fee will still apply for any customers arriving late to their booking, or returning back from their booking early, though the time may be adjusted if adequate notice has been given.
Rescheduling:
The reschedule policy is the same as the cancellation policy, in which customers wishing to reschedule their booking must give 24 hours notice in order to not forfeit a percentage of their hire, as shown below.
If you try to reschedule your booking less than 24 hours prior to the hire, you will lose:
50% of hire fee any day, apart from Public Holidays.
100% of the hire fee for all public holiday bookings.
The reschedule policy still applies if the customer is rescheduling due to unfavourable weather on the day of hire. Please note: rain, wind or cool temperatures are not ‘unsafe conditions’ on their own. No refunds or free reschedules will be given for unfavourable weather, unless the conditions on (or forecast for) the local waterway are deemed to be unsafe for our hire boats, which will be determined by Swan Boat Hire staff at the time of hire.
Customers who have given 24 hours of notice are welcome to reschedule up to two times, within 12 months of the original booking.
Cancellations by Swan Boat Hire: If Swan Boat Hire determines that the weather conditions and/or forecast on the Maroochy River at the time of the hire are unsafe for our hire boats, customers will be able to reschedule at no charge, subject to availability. Local conditions are to be deemed as unsafe if necessary by Swan Boat Hire staff at the scheduled time of the hire.
Please note: rain, wind or cool temperatures are not ‘unsafe conditions’ on their own. No refunds or free reschedules will be given for unfavourable weather, unless the conditions on (or forecast for) the local waterway are deemed to be unsafe for our jet skis, which will be determined by Swan Boat Hire staff at the time of hire.
Once customers who have not given 24 hours of notice have forfeited their fee (as shown above) they are welcome to use the remainder of their credit to reschedule up to two times, within 12 months of the original booking.
Important Information
This tour is not permitted for pregnant women or anyone with a preexisting injury that may pose as a safety issue ( back or neck injury).
