Price from:
20 USD
Booking Notes
### Wai Kai Lagoon Adventure - Booking Confirmation
Mahalo for booking the Wai Kai Adventure Package! We’re excited to welcome you for a day of adventure and fun. Please review the important details below to make the most of your visit:
### Before You Arrive:
- Please be sure to complete your activity waiver linked to your ticket confirmation email prior to arrival for Expedited Check-In Services.
### Check-In:
- Check-in at Guest Services located down on the boardwalk level. Recommend arriving and checking in 30 minute prior to activity start time.
🚫 Note: No outside Food and Beverage, coolers, tents, chairs or smoking allowed. Re-useable water bottles only.
🚫 No Tailgating in parking lot
🚫 No Smoking on property
🚫 Note: No hats/sunglasses or mobile devices are allowed on the lagoon. Items are not retrievable if dropped in the water.
🚫 Note: Please refrain from using one-time decorations. Balloons, streamers, confetti and glitter are prohibited on property due to our proximity to the Lagoon and Ocean.
Wai Kai reserves the right to modify, reschedule, or cancel any booking at any time, for any reason. In the event of a cancellation, guests will be offered alternative booking options or a full refund.
### [Wai Kai Lagoon Water Quality Report & Fun Facts!] (https://www.waikai.com/meet-the-scientist)
Cancellation Policy
#48 Hours in advance:
For bookings made directly through The LineUp at Wai Kai to be eligible for a refund of the amount paid, less a $5 administrative fee per transaction, you must call 808-515-7873 or visit Launch to confirm your cancellation and/or reschedule no less than 48 hours before the scheduled activity (surf, paddle, lesson, scheduled pick-up time, or other product/service booking). Any bookings cancelled within 48-hours or no-shows will result in a 100% forfeiture of the amount paid.
#24 Hours in advance:
For bookings made directly through The LineUp at Wai Kai to be eligible for re-booking or receive the transaction amount, less a $5 administrative fee per transaction, you must call 808-515-7873 or visit Launch no less than 24 hours before the scheduled activity to confirm your re-booking or gift card request. Any bookings not rebooked within 24 hours or no-shows will result in a 100% forfeiture of the amount paid.
#Third Party Sellers:
For bookings not made directly through The LineUp at Wai Kai, refund inquiries must be sent to the purchasing agent, agency, or site you booked through and must adhere to their rules and restrictions.
#Groups & Programs:
Bookings for Group Events, Na Opio Kai, Wai Kai Surf Academy/Lessons, or other specialty clinics – please refer to the specific cancellation policies and terms identified for those programs.
#Safety & Weather
The safety of our guests is our number one priority and weather conditions are always taken into consideration. The LineUp at Wai Kai reserves the right to cancel any reservation if conditions are deemed unsafe (e.g. high winds or lightning). If so, we will reschedule or provide a refund to for the activity that was cancelled. Rescheduling and gift cards will only be issued if their experience is limited to 2 hours or less and/or less than 50% of the activity time slot. 2 hours or more than 50% off activity time slots will not be eligible for any refund compensation.
#Other
Wai Kai reserves the right to modify, reschedule, or cancel any booking at any time, for any reason. In the event of a cancellation, guests will be offered alternative booking options or a full refund.
Important Information
- Life jackets required (provided)
- Safety and Hydration Break may be required
- Ages 4-6 restricted to Keiki Course and Splash Pad
